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Air-source heat pump quarterly maintenance checklist

A quarterly air-source heat pump round is short on purpose: it catches the wear items that fail between annual services. This checklist is sized for a tech with a phone. Every item says what to look at and the photo that proves the round happened. Work is commonly verified against IMC, manufacturer's published instructions. Confirm the edition your authority having jurisdiction has adopted.

The checklist

Every item, and the photo evidence it needs

The photo count on each row is what RTI would require before the item can be submitted. Work the list here and watch the gate hold, or load it into RTI and let it enforce the real thing.

01

Before the round

  • Building contact told before modes are forced

    Occupants or the building contact told the unit will be run in the off-season mode and through a defrost, so cold air in winter or warm air in summer is expected.

    No photo
  • Controls found in normal heat pump mode

    As found, thermostat or controller in normal heat pump operation, emergency or backup heat not left forced on, schedule and setpoints noted before any testing.

02

Airflow and filters

  • Return filters checked and seated

    Filter clean, correct size and fully seated with no air bypassing around a loose frame, gasket intact at the indoor unit.

  • Indoor, outdoor and any backup heat circuits locked and tagged

    Every feed locked and tagged before a panel opens: indoor unit, outdoor unit and any backup heat circuit; panels refitted and locks lifted by whoever hung them before the run checks.

  • Indoor coil face and drain pan checked

    Coil face clean and not iced, blower wheel free of buildup, pan draining with no standing water.

03

Outdoor unit

  • Outdoor coil and fan clearances checked

    Coil fins clear front and back, fan spins freely, required air clearance around the cabinet not blocked by storage or growth.

  • Base drainage and defrost meltwater path checked

    Base pan drain holes open, no ice dam at the feet of the unit, meltwater running away from the pad.

  • Outdoor unit mounting sound and clear of snow and roof runoff

    Stand, bracket or pad sound, level and anchored, coil held above the snow the site gets, and no gutter, eave or roof edge dripping onto the coil to freeze.

04

Operation

  • Heating and cooling changeover observed

    Unit commanded through both modes, reversing valve shifting with the expected sound and a temperature swing at the indoor coil.

  • Defrost cycle observed or its evidence checked

    A defrost initiated or recent evidence confirmed, outdoor coil clearing without the unit blowing cold air indoors on the changeback.

  • Outdoor temperature at the controls checked against a thermometer

    Outdoor reading on the thermostat or controller compared with a thermometer at the unit, sensor shaded and clear of the discharge air, since lockout and staging run from it.

05

Handback

  • Controls put back to their as-found schedule and setpoint

    Test holds cleared, mode, schedule and setpoints returned to what was noted at the start, no emergency heat left on, unit left running on its own call.

    No photo
  • Season and mode tested recorded for the next round

    Which mode was proven this visit, heating or cooling, entered against the unit so the next quarter tests the other one and nothing goes a full year unchecked.

    No photo

What usually sends this back

The failures are almost always the evidence, not the work

  • Only the mode of the season is tested, so a reversing valve that won't change over stays hidden until the weather flips.
  • Outdoor coil looks clean from the fan side while the return face is matted with pollen and grass you can't see without pulling the guard.
  • Defrost meltwater freezing into a mound at the base of the outdoor unit, heaving the pad, and written off as rain.

Verified against

Common questions

6 answers

What does this air-source heat pump quarterly checklist cover?
13 items across 5 sections, covering before the round, airflow and filters, outdoor unit, operation, and more. Each item spells out what the person walking the job is actually looking for, not just a box to tick.
Who should run this inspection?
The HVAC or maintenance tech on the quarterly mechanical round.
When in the schedule should this walk happen?
Every quarter, ideally split so one visit lands in the heating season and one in cooling, since each mode hides different faults.
Why do these items ask for a photo?
10 of the 13 items call for photo evidence, 12 photos in all. A checklist answer without the photo is a claim; the photo is what makes the record worth something in a dispute and lets a reviewer approve work without re-walking the job.
What most often fails an air-source heat pump quarterly inspection?
Only the mode of the season is tested, so a reversing valve that won't change over stays hidden until the weather flips. Outdoor coil looks clean from the fan side while the return face is matted with pollen and grass you can't see without pulling the guard. Defrost meltwater freezing into a mound at the base of the outdoor unit, heaving the pad, and written off as rain.
Can I use this checklist in RTI?
Yes. Start a free RTI workspace, build this list as a checklist, and the Photo Gate holds the submit button until every mandatory item is answered and its photos are attached. Approved inspections roll into a branded turnover package with a tamper evident audit trail.

Run it with the Photo Gate

A checklist nobody can submit half-finished

Load this list into RTI, stick a QR tag on the area it covers, and the submit button stays locked until every mandatory item is answered and the 12 required photos exist. Approved walks roll into a branded turnover package with a tamper evident record behind every line.

See all 508 checklists · 6741 items and 5984 photo requirements in total.