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Water-source heat pump annual maintenance checklist

The annual water-source heat pump service is the deep pass: the measurements, cleanings and tests a quarterly round doesn't reach. This checklist keeps the full service on record with the photos that make it defensible later. Work is commonly verified against IMC, manufacturer's published instructions. Confirm the edition your authority having jurisdiction has adopted.

The checklist

Every item, and the photo evidence it needs

The photo count on each row is what RTI would require before the item can be submitted. Work the list here and watch the gate hold, or load it into RTI and let it enforce the real thing.

01

Shutdown and isolation

  • Zone outage agreed with the owner and occupants told

    Outage time agreed with the owner, occupants told how long the zone goes without heating or cooling, finishes under the access panel covered against water-side spills.

    No photo
  • Every electrical feed to the unit locked and tagged

    Disconnect and any separate heat or control feed locked out, zero voltage proven. For tests: panels on, people clear, locks off by whoever hung them, re-locked before hands go back in.

02

Air side and coil

  • Coil deep-cleaned and drain pan pulled and re-pitched

    Coil cleaned through the full fin depth, no leaks at the tube connections, pan removed and scrubbed to bare surface, pan and line re-pitched to drain and trap rebuilt and primed.

  • Blower and motor serviced

    Motor bearings checked, wheel cleaned and balanced, amp draw within nameplate at each speed, no imbalance or rub.

03

Water side

  • Loop isolation valves closed and pressure bled at the unit

    Supply and return isolation valves closed, pressure relieved at a test port or drain into a bucket, and a towel under the strainer cap before it opens.

    No photo
  • Strainer cleaned and hose kit and isolation valves serviced

    Y-strainer basket pulled, cleaned and reseated, hose kits and unions checked for wear and leaks, isolation and any motorized valve stroked full range and seating.

  • Valves reopened and the coax vented before the unit runs

    Strainer cap sealed, isolation valves fully open, air vented from the water side and the connections checked dry before power is released for the flow test.

    No photo
  • Flow and pressure drop verified across the coax

    Pressure drop across the water-to-refrigerant coax measured and compared to the manufacturer's flow curve, autoflow or balancing valve confirmed delivering design flow, entering and leaving water temperatures logged.

04

Refrigerant, controls and electrical

  • Reversing valve operation proven under load in both modes

    Unit driven through heating and cooling under real load, reversing valve shifting fully and holding, refrigerant operating pressures and temperatures read where the system allows and compared to the data plate, a low reading treated as a leak to find rather than a top-off.

  • Electrical connections and thermostat verified

    Terminal and disconnect connections tight with no heat discoloration, contactor and capacitor sound, thermostat calibrated and occupied and unoccupied modes proven with no overrides left set.

  • Compressor current read against the nameplate in both modes

    Under the site's energized-work procedure and its PPE, compressor amps read in heating and cooling and compared with the nameplate and last year's reading.

  • Pressure and freeze lockouts proven by the manufacturer's method

    High and low pressure and water coil freeze protection each shown to stop the compressor by the manufacturer's test method, fault read and reset, nothing left bypassed.

  • Sealed circuit opened only by a certified refrigerant technician

    Access fittings used, a leak repaired, or refrigerant recovered or weighed in only by a certified refrigerant technician, recorded by refrigerant type and weight.

    No photo
05

Return to service

  • Unit closed up, locks cleared and returned to the owner's schedule

    Cabinet panels and ceiling tile back, locks removed by whoever hung them, unit running on a thermostat call with no lockout and the owner's schedule restored.

    No photo
  • Annual water, amp and pressure-drop readings filed by unit tag

    Entering and leaving water temperatures, coax pressure drop, compressor amps and strainer condition recorded against the unit tag as the baseline for next year.

    No photo

What usually sends this back

The failures are almost always the evidence, not the work

  • Strainer never pulled, so the basket loads with loop debris and the throttled flow gets misread as a low-charge problem instead of a starved exchanger.
  • Reversing valve hanging up between modes only under real load, so the unit heats when it should cool, and the annual signs off after a single bench-style mode test that never loads it.
  • Water-side balancing left as-found because the autoflow or balancing valve looks fine, while the coax pressure drop says the unit is running well off its design flow.

Verified against

Common questions

6 answers

What does this water-source heat pump annual checklist cover?
15 items across 5 sections, covering shutdown and isolation, air side and coil, water side, refrigerant, controls and electrical, and more. Each item spells out what the person walking the job is actually looking for, not just a box to tick.
Who should run this inspection?
The mechanical service tech on the annual, with the unit off, the water side isolated and the space protected below the access panel.
When in the schedule should this walk happen?
Once a year, the pass that isolates the water side to clean the strainer and verify flow and pressure drop, and opens the cabinet to reach the coil, pan and blower the quarterly never touches.
Why do these items ask for a photo?
9 of the 15 items call for photo evidence, 12 photos in all. A checklist answer without the photo is a claim; the photo is what makes the record worth something in a dispute and lets a reviewer approve work without re-walking the job.
What most often fails a water-source heat pump annual inspection?
Strainer never pulled, so the basket loads with loop debris and the throttled flow gets misread as a low-charge problem instead of a starved exchanger. Reversing valve hanging up between modes only under real load, so the unit heats when it should cool, and the annual signs off after a single bench-style mode test that never loads it. Water-side balancing left as-found because the autoflow or balancing valve looks fine, while the coax pressure drop says the unit is running well off its design flow.
Can I use this checklist in RTI?
Yes. Start a free RTI workspace, build this list as a checklist, and the Photo Gate holds the submit button until every mandatory item is answered and its photos are attached. Approved inspections roll into a branded turnover package with a tamper evident audit trail.

Run it with the Photo Gate

A checklist nobody can submit half-finished

Load this list into RTI, stick a QR tag on the area it covers, and the submit button stays locked until every mandatory item is answered and the 12 required photos exist. Approved walks roll into a branded turnover package with a tamper evident record behind every line.

See all 508 checklists · 6741 items and 5984 photo requirements in total.