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Water-source heat pump quarterly maintenance checklist

A quarterly water-source heat pump round is short on purpose: it catches the wear items that fail between annual services. This checklist is sized for a tech with a phone. Every item says what to look at and the photo that proves the round happened. Work is commonly verified against IMC, manufacturer's published instructions. Confirm the edition your authority having jurisdiction has adopted.

Items
6
Photos required
9

Who runs it

The mechanical or maintenance tech on the quarterly round, reaching each unit through the ceiling access panel or the closet door.

When in the schedule

Every quarter, walked unit by unit so a loaded filter or a weeping hose kit is caught before it shows up as a hot or cold zone complaint.

The checklist

Every item, and the photo that proves it

The photo count on each row is what RTI would require before the item can be submitted. Copy the list as is, or load it into RTI and let the gate enforce it.

01

Air side

  • Filter replaced and coil face inspected

    Filter changed and correctly sized, no bypass around the rack, coil face clean behind it with no matting or bent fins visible.

    2 photos
  • Condensate pan clear and float switch proven

    Pan draining fully with no standing water or growth, trap primed, float switch lifted to confirm it interrupts the unit or alarms, secondary pan dry over occupied space.

    2 photos
  • Blower running clean and quiet

    Wheel free of build-up, set screw tight, motor mounts sound, no rattle or bearing noise at each speed tap.

    1 photo
02

Water side

  • Hose kit, isolation valves and connections dry

    Supply and return hose kits, isolation ball valves and unions free of weeping or drips, no rust trail or wet insulation at the coax connections.

    2 photos
  • Loop flow and pressure drop reasonable across the unit

    Supply and return pressures or the pressure drop across the coax read against the balanced value, no sign of a fouling strainer or a throttled autoflow starving the exchanger.

    1 photo
03

Operation and controls

  • Unit heats and cools on a call

    Heat and cool each commanded from the thermostat, reversing valve shifting so discharge air changes over, entering and leaving water temperatures moving as expected, no fault on the board.

    1 photo

What usually sends this back

The failures are almost always the evidence, not the work

  • Filter skipped because the unit sits above a hard ceiling and the access panel is behind a light fixture, so airflow falls off and the coil starts to load.
  • Condensate pan over an occupied space clogs and the ceiling tile stains before the float switch is ever proven to interrupt the unit.
  • A hose kit or isolation valve weeping a slow drip onto the ceiling grid, mistaken for a roof leak until the water side is finally traced.

Run it with the Photo Gate

A checklist nobody can submit half-finished

Load this list into RTI, stick a QR tag on the area it covers, and the submit button stays locked until every mandatory item is answered and the 9 required photos exist. Approved walks roll into a branded turnover package with a tamper-evident record behind every line.

Submission state

Mandatory items answered6 of 6
Photos attached6 of 9
Submit locked, 3 photos missing

The gate is enforced on the server, so it holds even if the phone is offline when the walk happens.

Verified against

Common questions

What does this water-source heat pump quarterly checklist cover?
6 items across 3 sections, covering air side, water side, operation and controls. Each item spells out what the person walking the job is actually looking for, not just a box to tick.
Who should run this inspection?
The mechanical or maintenance tech on the quarterly round, reaching each unit through the ceiling access panel or the closet door.
When in the schedule should this walk happen?
Every quarter, walked unit by unit so a loaded filter or a weeping hose kit is caught before it shows up as a hot or cold zone complaint.
Why does every item ask for a photo?
9 of the 6 items call for photo evidence. A checklist answer without the photo is a claim; the photo is what makes the record worth something in a dispute and lets a reviewer approve work without re-walking the job.
What most often fails a water-source heat pump quarterly inspection?
Filter skipped because the unit sits above a hard ceiling and the access panel is behind a light fixture, so airflow falls off and the coil starts to load. Condensate pan over an occupied space clogs and the ceiling tile stains before the float switch is ever proven to interrupt the unit. A hose kit or isolation valve weeping a slow drip onto the ceiling grid, mistaken for a roof leak until the water side is finally traced.
Can I use this checklist in RTI?
Yes. Start a free RTI workspace, build this list as a checklist, and the Photo Gate holds the submit button until every mandatory item is answered and its photos are attached. Approved inspections roll into a branded turnover package with a tamper-evident audit trail.